News & views

News

Echo announces Aptumo on Salesforce AppExchange, the world's leading enterprise cloud marketplace | UK

Echo’s customers can now benefit from a new era of water billing software...

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Aptumo awarded development excellence accolade | UK

Aptumo, Echo's next-generation utility billing solution, has been awarded ‘Best Product Team’ by code review software for Salesforce experts, Clayton.

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Echo wins billing software contract with SES Water and SES Business Water | UK

Echo Managed Services, the outsourced utilities market specialist, has won its first major UK contract for its proprietary new cloud-based software, Aptumo.

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Echo takes billing software global with first Australian water sector client |Australia

Following the launch of Aptumo, an innovative new SaaS billing software solution, outsourced utilities customer engagement specialist, Echo Managed Services, has secured its first international contract with Coliban Water in Victoria, Australia.

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Coliban Water embraces new Aptumo billing software to benefit customers |Australia

One of Victoria’s larger regional urban water corporations Coliban Water, has successfully transitioned its billing and customer support software to Aptumo.

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Views

Could core systems be the key to improving water sector complaints management?

Since the Consumer Council for Water (CCW) and Ofwat published a joint report in November on complaints practices within the sector in England and Wales, there has been a real focus on complaints management...

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Downloads

Aptumo Brochure

Get an insight into our global multi-utility SaaS billing software. Built on Salesforce, enabling billing and CRM on one platform and opening up a world of possibilities to extend without integration.

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The Secrets of Better Billing |Australia

1,000 Australian households share their views on water bills and water billing processes, read more about their views and opinions in our new research report.

Read our research report

Aptumo Overview | UK

Download our overview document to see how Aptumo can support water companies to both digitise and improve service and reduce service costs.

Read the Aptumo overview

Aptumo Overview | Australia

Download our overview document to see how Aptumo can support water companies to both digitise and improve service and reduce service costs.

Read the Aptumo overview

The Secrets of Better Billing |UK

1,000 UK households share their views on water bills and water billing processes, read more about their views and opinions in our new research report.

Read our research report