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1,000 UK households share their views on water bills and water billing processes.
1,000 UK households share their views on water bills and water billing processes.
IUCX is widely regarded as North America's premier conference for customer service in the utilities sector, with two days filled with meter-to-cash processes content, topical and trending industry programs and offerings, and utility role models at every stage in their CX journeys. The conference takes place from May 6 to May 8 in Phoenix, Arizona.
During the event, Aptumo’s Sponsor Solution presentation will look at enhancing customer experience by leveraging AI-driven omni-channel communication, while Aptumo’s Product Manager, Gareth Welch, will share his industry expertise and insights during the Credit & Collections Deep Dive session, focused on trends and strategies for impacting revenues and reducing customer debt.
By enabling automation of manual processes, improving self-service capabilities, and accelerating digital transformation, Aptumo has already helped water providers in the UK and Australia transform every aspect of the customer journey whilst driving efficiencies.
Delegates can visit booth 524 to meet the Aptumo team and learn more about the features of our next-generation CIS and billing software. One-on-one demonstrations are available to see firsthand how it’s already helping water providers in the UK and Australia enhance their customer experience, streamline processes and reduce cost to serve, and how it can help water utilities across North America too.
Hayley Monks, MD at Aptumo, said:
“As a business, we’re excited to return to the IUCX conference as a gold sponsor for the fourth year in succession, and having been appointed as Managing Director last year, I am looking forward to meeting our partners and water utilities experts face to face and contributing to the valuable conversation around service, billing and debt collection.”
