Markets

Aptumo’s localisation packs are designed and built to meet the specific needs of water markets across the world.

As water market experts, we understand the nuances between our markets and our localisation packs support what’s important in our clients’ businesses and markets. Our first two localisation packs – UK and Australia – have been built and are ready to deliver.

Australia

Our localisation pack includes a range of functionality built to meet the needs of Australia’s water companies and their customers:

Tariff flexibility 

Empowering you to offer a range of tariffs to suit different consumers

Bill & Meter Read Frequency

Flexibility and choice in how often you bill and read customer meters

Payment Plan flexibility

Offer payment breaks and easily change customer payment dates and amounts

Customer segmentation

Design your screens and the information within them to be different for your customer segments

Rural billing

For both modernised and unmodernised untreated water

Concessions

To validate and apply concession card discounts

Property Information Statements

Interface and provision of statements for solicitors

Trade Waste

Ability to bill both major and minor trade waste customers

Family Violence

Ability to flag accounts, mask personal data and restrict account access and change to selected agents

UK

As the UK water market continues to evolve and the sector enters the new AMP, Aptumo has been built to deliver functionality to meet the market’s needs today, tomorrow and in the future:

Open Water 

An out of the box and proven solution for business water retailers

County Court Integration 

Provided as standard

Tariff flexibility 

Empowering you to offer a range of tariffs to suit different consumers

Bill & Meter Read Frequency

Flexibility and choice in how often you bill and read customer meters

Multi-Utility ready

Architected to provide a smooth path to billing other essential services

Priority Services Register

Easily integrate your PSR data and flag customer financial and non-financial vulnerabilities

Payment Plan flexibility

Offer payment breaks and easily change customer payment dates and amounts

Customer segmentation

Design your screens and the information within them to be different for your customer segments

Incorporate meter option and complaint reporting

To reduce hand-offs and allow root cause analysis

Ready to transform customer billing?