Read our 'Secrets of Better Billing' report
1,000 UK households share their views on water bills and water billing processes.
1,000 UK households share their views on water bills and water billing processes.
As water market experts, we understand the nuances between our markets and our localisation packs support what’s important in our clients’ businesses and markets. Our first two localisation packs – UK and Australia – have been built and are ready to deliver.
Our localisation pack includes a range of functionality built to meet the needs of Australia’s water companies and their customers:
Empowering you to offer a range of tariffs to suit different consumers
Flexibility and choice in how often you bill and read customer meters
Offer payment breaks and easily change customer payment dates and amounts
Design your screens and the information within them to be different for your customer segments
For both modernised and unmodernised untreated water
To validate and apply concession card discounts
Interface and provision of statements for solicitors
Ability to bill both major and minor trade waste customers
Ability to flag accounts, mask personal data and restrict account access and change to selected agents
As the UK water market continues to evolve and the sector enters the new AMP, Aptumo has been built to deliver functionality to meet the market’s needs today, tomorrow and in the future:
An out of the box and proven solution for business water retailers
Provided as standard
Empowering you to offer a range of tariffs to suit different consumers
Flexibility and choice in how often you bill and read customer meters
Architected to provide a smooth path to billing other essential services
Easily integrate your PSR data and flag customer financial and non-financial vulnerabilities
Offer payment breaks and easily change customer payment dates and amounts
Design your screens and the information within them to be different for your customer segments
To reduce hand-offs and allow root cause analysis
