A pioneering solution

Built for a multi-utility world. Native to Salesforce

This way forward  

Meets all your regulatory requirements, with bolt on market packs for localisations

Perfectly suited for evolving landscapes requiring agile growth and change

Unrivalled customisation possibilities, placing your destiny firmly back in your hands

Choose our dynamic, new billing platform, and software won't hold you back from achieving your goals.

Time for a change

Utilities markets are changing, there’s a growing consumer desire for a one-stop-shop for utilities, and data and automation are driving a new era of AI-powered customer service. At the same time, utility billing remains a key customer satisfaction detractor for many customers.

Billing software has been slow to move with the times, and often is a hindrance, rather than enabler of change. This balance must shift. No longer should utility companies be held back by lengthy software implementations and reactive and onerous updates. No longer should your evolution and desire for change be reliant on your software providers. Innovative tools can help you be ahead of the game, drive a forward-thinking agenda and foster innovation. Why shouldn’t this be the new reality?

That’s why we have built Aptumo.Aptumo in the Cloud

Killer functionality, so you can move forward with momentum

Our platform not only delivers reliable and accurate bills, it enables you to design your bills in the best way to suit each and every customer. Bringing you closer to your customers, Aptumo offers rich customer data and endless process and trigger customisations that take customer segmentation and personalised customer service to a whole new level.

Contract Service Management
  • Supply Location Management
  • Contract Management
  • Payments
  • Change of Occupancy
  • Trade Waste
  • Debt Recovery
  • Meter Device Management
  • Services
  • Payment Plan
  • Meter Reading
  • Tariff and Charges
  • Vulnerability
  • Bill Management
  • Transferring Credit
  • Void Billing
  • Bill Ceilings
  • Transferring Debt
  • Bill print
  • Consolidated Billing
  • Bill Adjustments
  • Discounts
  • Bill Messages Maintenance
  • Refunds
  • Taxation

Billing Calculation
  • Billing Calculation
  • Print PDF XML
Standard CRM
  • Customer Management
  • Case Management
  • Business Process Workflows
  • Searching & Enquiry

  • MI & Reporting
    • Sys Admin

    Communities Portal

    Secure, reliable and the application of choice for contact centre teams


    Built on the Salesforce platform, security comes as standard when you choose Aptumo. Over 150,000 businesses already trust the platform to safeguard their customer data in the cloud.


    Rock solid reliability is yet another given with Aptumo; reassuring to know given the crucial part dependable billing software plays in delivering effective utility customer care.


    Lightning experience enabled, Aptumo provides your teams with a modern user interface, optimised for speed, supporting them to better serve your customers and get it right first time.

    Eradicate your biggest headache

    Billing and CRM software integration has long been a major headache for utility companies across the world. Imagine then an option that completely eradicates the need for integration, a solution that provides a single data model across your billing and CRM platform.

    Choose Aptumo and Salesforce together, and this can be your new reality, removing that headache that you could no doubt live without!

    Ready to transform customer billing?