Read our 'Secrets of Better Billing' report
1,000 UK households share their views on water bills and water billing processes.
1,000 UK households share their views on water bills and water billing processes.
Developer of the UK's market leading water billing software, RapidXtra
Partnering 35 water and energy companies
20 years experience at the heart of the utility sector
Choose our dynamic, new billing platform, and software won't hold you back from achieving your goals.
...water customers billed per year with Echo's RapidXtra software
...multi-channel customer contacts handled per year
...customers engaged in the field per year
Delivering IT billing software and 'end-to-end' customer contact management services to the utility industry for 20 years.
Market leading water billing software.
Global SaaS multi-utility billing software.
Complex multi-channel customer contact services.
Office and field based customer-centric solutions.
Visit Echo Managed Services“
Echo has been delivering IT billing software and end-to-end customer contact management services to the UK utilities industry for over 15 years. Our vast experience in the deployment and delivery of services together with our in-depth understanding of the market and its regulatory requirements, makes us the perfect partner to support you in delivering great customer experiences to your utility customers.
Monica Mackintosh, Managing Director of Echo Managed Services
