Powered by Echo Managed Services

Aptumo has been built by Echo Managed Services, the UK’s water billing software market leader

This way forward  

Developer of the UK's market leading water billing software, RapidXtra

Partnering 35 water and energy companies

20 years experience at the heart of the utility sector

Choose our dynamic, new billing platform, and software won't hold you back from achieving your goals.

As water sector specialists, we understand your challenges


...water customers billed per year with Echo's RapidXtra software


...multi-channel customer contacts handled per year


...customers engaged in the field per year

An award winning company 

UW Award 2016
SWCCA 2016
Credit Awards 2017
CCMA Bronze 2017
SWCCA 2017
CCMA Silver 2018
SWCCA 2018
CCMA Silver 2018

Our services

Water sector specialists, delivering IT billing software and ‘end-to-end’ customer contact management services to the utility industry for over 20 years.

Echo Software

RapidXtra Logo

Market leading water billing software.

Aptumo Logo

Global SaaS multi-utility billing software.

Echo Services

Outsourced Contact Centres

Complex multi-channel customer contact services.

Revenue management & Debt Collection

Office and field based customer-centric solutions.

“Echo has been delivering IT billing software and end-to-end customer contact management to UK utilities for over 20 years. We’re water sector specialists, so our unrivalled knowledge of how the sector works and detailed understanding of the challenges suppliers face means we can help our clients offer exceptional customer service and bring their digitisation plans to life, all while driving down the cost to serve. We’re especially proud of the contribution our skill and expertise has made to the C-MeX rankings achieved by the regulated water companies which are also part of the South Staffs Plc group”.

Monica Mackintosh - Managing Director of Echo Managed Services Ltd

Monica Mackintosh, Managing Director of Echo Managed Services

Visit Echo Managed Services