Join the Aptumo team at CS Week |USA

Aptumo, the next generation CIS built specifically for global water utilities, is proud to be sponsoring CS Week in Arizona, May 4-5 2022. CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world...

Echo Managed Services appoints customer services director to its board |UK

Echo Managed Services has appointed Rachael Merrell as its new customer services director, further strengthening its team as it continues to deliver service excellence for customer

Aptumo: the billing solution that helps the water industry deliver exceptional customer service |UK

As many water utilities strive to improve their customers’ experience, giving them more choice about how and when they interact with their utility can be a daunting task. Aptumo, however, is the billing solution that rises to, and exceeds, that challenge.

Echo announces Aptumo on Salesforce AppExchange, the world's leading enterprise cloud marketplace | UK

Echo’s customers can now benefit from a new era of water billing software...

Aptumo awarded development excellence accolade | UK

Aptumo, Echo's next-generation utility billing solution, has been awarded ‘Best Product Team’ by code review software for Salesforce experts, Clayton.

Echo wins billing software contract with SES Water and SES Business Water | UK

Echo Managed Services, the outsourced utilities market specialist, has won its first major UK contract for its proprietary new cloud-based software, Aptumo.

Could core systems be the key to improving water sector complaints management?

Since the Consumer Council for Water (CCW) and Ofwat published a joint report in November on complaints practices within the sector in England and Wales, there has been a real focus on complaints management...

Aptumo Brochure

Get an insight into our global multi-utility SaaS billing software. Built on Salesforce, enabling billing and CRM on one platform and opening up a world of possibilities to extend without integration.

Aptumo Overview | UK

Download our overview document to see how Aptumo can support water companies to both digitise and improve service and reduce service costs.

The Secrets of Better Billing |UK

1,000 UK households share their views on water bills and water billing processes, read more about their views and opinions in our new research report.

Aptumo Australia: Major Sponsor of VicWater Annual Conference, Melbourne Australia June 2022 |Australia

In the wake of a global pandemic that resulted in severe restrictions to travel and introduced us all to social distancing, the theme of this year’s VicWater Annual Conference - “resilience and readiness” – was especially appropriate.

Aptumo makes life easier for Australian water utilities and their customers: Consolidated billing made easy |Australia

For most of us, receiving just one water bill is enough. As long as it’s accurate, easy to understand, and doesn’t contain any unexpected charges, we’re generally happy. 

But what if your livelihood involves managing the upkeep of multiple properties...?

Aptumo makes life easier for Australian water utilities and their customers: Supporting customers through financial hardship |Australia

Aptumo is proud to be a major sponsor of the VicWater Conference 2022. Part of Echo Managed Services, a long term, trusted partner of over a third of water utilities in the UK, Aptumo is a specialist billing platform that delivers much more than just accurate bills...

Aptumo makes life easier for Australian water utilities and their customers: Supporting customers experiencing family violence |Australia

Aptumo is proud to be a major sponsor of the VicWater Conference 2022. Part of Echo Managed Services, a long term, trusted partner of over a third of water utilities in the UK, Aptumo is a specialist billing platform that delivers much more than just accurate bills...

Aptumo makes life easier for Australian water utilities and their customers: Information Statements |Australia

Aptumo is proud to be a major sponsor of the VicWater Conference 2022. Part of Echo Managed Services, a long term, trusted partner of over a third of water utilities in the UK, Aptumo is a specialist billing platform that delivers much more than just accurate bills...

North East Water chooses Aptumo to enhance its customer experience |Australia

The Victoria-based water utility has chosen Aptumo, the next-generation customer and billing solution, to support its team to deliver a high standard of customer service and increased billing efficiencies...

Aptumo: the water billing solution with a global heritage  |Australia

The Aptumo water billing solution may be a relatively new player in the Australian market, but it has a pedigree that some of the more familiar names on the scene would envy...

A new billing system is making a splash in the Australian water sector |Australia

Aptumo, the cloud-based water customer billing solution powered by Echo Managed Services in the UK, is making positive in-roads into the Australian water sector...

Aptumo expands into Australia following second contract win |Australia

Aptumo, the cloud-based water customer billing solution powered by Echo Managed Services, has launched its Australian business with the opening of a Melbourne office, following recent growth and further expansion opportunities in the country.

Echo takes billing software global with first Australian water sector client |Australia

Following the launch of Aptumo, an innovative new SaaS billing software solution, outsourced utilities customer engagement specialist, Echo Managed Services, has secured its first international contract with Coliban Water in Victoria, Australia.

Coliban Water embraces new Aptumo billing software to benefit customers |Australia

One of Victoria’s larger regional urban water corporations Coliban Water, has successfully transitioned its billing and customer support software to Aptumo.

Could core systems be the key to improving water sector complaints management?

Since the Consumer Council for Water (CCW) and Ofwat published a joint report in November on complaints practices within the sector in England and Wales, there has been a real focus on complaints management...

Aptumo Brochure

Get an insight into our global multi-utility SaaS billing software. Built on Salesforce, enabling billing and CRM on one platform and opening up a world of possibilities to extend without integration.

The Secrets of Better Billing |Australia

1,000 Australian households share their views on water bills and water billing processes, read more about their views and opinions in our new research report.

Aptumo Overview | Australia

Download our overview document to see how Aptumo can support water companies to both digitise and improve service and reduce service costs.

Aptumo makes life easier for Australian water utilities and their customers: Supporting customers through financial hardship |Australia

Aptumo is proud to be a major sponsor of the VicWater Conference 2022. Part of Echo Managed Services, a long term, trusted partner of over a third of water utilities in the UK, Aptumo is a specialist billing platform that delivers much more than just accurate bills...

Join the Aptumo team at CS Week |USA

Aptumo, the next generation CIS built specifically for global water utilities, is proud to be sponsoring CS Week in Arizona, May 4-5 2022. CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world...

Aptumo makes life easier for Australian water utilities and their customers: Supporting customers experiencing family violence |Australia

Aptumo is proud to be a major sponsor of the VicWater Conference 2022. Part of Echo Managed Services, a long term, trusted partner of over a third of water utilities in the UK, Aptumo is a specialist billing platform that delivers much more than just accurate bills...

Echo Managed Services appoints customer services director to its board |UK

Echo Managed Services has appointed Rachael Merrell as its new customer services director, further strengthening its team as it continues to deliver service excellence for customer

Aptumo makes life easier for Australian water utilities and their customers: Information Statements |Australia

Aptumo is proud to be a major sponsor of the VicWater Conference 2022. Part of Echo Managed Services, a long term, trusted partner of over a third of water utilities in the UK, Aptumo is a specialist billing platform that delivers much more than just accurate bills...

Aptumo: the billing solution that helps the water industry deliver exceptional customer service |UK

As many water utilities strive to improve their customers’ experience, giving them more choice about how and when they interact with their utility can be a daunting task. Aptumo, however, is the billing solution that rises to, and exceeds, that challenge.

North East Water chooses Aptumo to enhance its customer experience |Australia

The Victoria-based water utility has chosen Aptumo, the next-generation customer and billing solution, to support its team to deliver a high standard of customer service and increased billing efficiencies...

Aptumo: the water billing solution with a global heritage  |Australia

The Aptumo water billing solution may be a relatively new player in the Australian market, but it has a pedigree that some of the more familiar names on the scene would envy...

A new billing system is making a splash in the Australian water sector |Australia

Aptumo, the cloud-based water customer billing solution powered by Echo Managed Services in the UK, is making positive in-roads into the Australian water sector...

Aptumo expands into Australia following second contract win |Australia

Aptumo, the cloud-based water customer billing solution powered by Echo Managed Services, has launched its Australian business with the opening of a Melbourne office, following recent growth and further expansion opportunities in the country.

Echo announces Aptumo on Salesforce AppExchange, the world's leading enterprise cloud marketplace | UK

Echo’s customers can now benefit from a new era of water billing software...

Aptumo awarded development excellence accolade | UK

Aptumo, Echo's next-generation utility billing solution, has been awarded ‘Best Product Team’ by code review software for Salesforce experts, Clayton.

Echo wins billing software contract with SES Water and SES Business Water | UK

Echo Managed Services, the outsourced utilities market specialist, has won its first major UK contract for its proprietary new cloud-based software, Aptumo.

Echo takes billing software global with first Australian water sector client |Australia

Following the launch of Aptumo, an innovative new SaaS billing software solution, outsourced utilities customer engagement specialist, Echo Managed Services, has secured its first international contract with Coliban Water in Victoria, Australia.

Coliban Water embraces new Aptumo billing software to benefit customers |Australia

One of Victoria’s larger regional urban water corporations Coliban Water, has successfully transitioned its billing and customer support software to Aptumo.

Could core systems be the key to improving water sector complaints management?

Since the Consumer Council for Water (CCW) and Ofwat published a joint report in November on complaints practices within the sector in England and Wales, there has been a real focus on complaints management...

Aptumo Brochure

Get an insight into our global multi-utility SaaS billing software. Built on Salesforce, enabling billing and CRM on one platform and opening up a world of possibilities to extend without integration.

Aptumo Overview | USA

Download our overview document to see how Aptumo can support water companies to both digitise and improve service and reduce service costs.